Privacy Policy & Cookies

At UK Shaolin Online, we take your privacy very seriously. We are committed to protecting your personal information in line with all applicable data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Please take a moment to review our Privacy Statement below.

What are cookies?

Cookies are small text files stored on your device (PC, phone, or other web-enabled devices) when you visit the UK Shaolin Online platform. They help improve your experience on our website and are not harmful. Cookies do not contain any confidential information such as your address, date of birth, or payment details.

Why do we use cookies?

Cookies are an integral part of how our site functions. Some cookies are essential for site performance, while others enhance your personalised experience. By using cookies, we can remember your preferences, improve navigation, and deliver a tailored web experience.

Types of information we collect

When you interact with UK Shaolin Online by making a donation, requesting services, or purchasing products, we may collect and process personal data, including but not limited to:

  • Name
  • Email address
  • Postal address
  • Telephone or mobile number
  • Date of birth
  • Financial details

Additionally, we may gather information when you report a problem with our site, complete surveys, or contact us for assistance. This may include details of your visit, such as traffic data, location data, and other communication data.

Cookies from third-party providers

We may allow third-party providers (such as social media platforms like Facebook, Twitter, and YouTube) to place cookies on your device when you use our site’s sharing features. These providers may use cookies in accordance with their privacy policies, which you can review on their respective websites.

Are cookies safe?

Yes, cookies are safe. The information stored in them is anonymous and does not compromise your personal security. You can learn more about cookies by visiting All About Cookies.

Managing cookies

You can manage your cookie preferences through your web browser settings. You can choose to accept or disable cookies. However, please note that disabling cookies may significantly impair your experience on our site, and some features, such as adding items to your cart or accessing your account, may not function properly.

For more guidance on disabling cookies, consult your browser’s “Help” section.

How we use your data

We use your personal information to:

  • Provide you with information, services, or products you request or that may be of interest to you
  • Enable interactive features such as form completion
  • Analyse site usage to enhance the user experience
  • Identify approximate location (via IP address) and monitor site traffic

If you prefer not to have your data used in these ways, please ensure you indicate your preferences by selecting the appropriate options on the forms where your data is collected.

Communication preferences

We will only contact you by email if you have given us explicit consent. You can update your communication preferences or opt out of receiving future communications at any time by contacting us.

Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your details with trusted partners who assist in delivering services to you. This includes fundraising agencies acting on our behalf or complying with legal obligations, such as fraud prevention or law enforcement requests.

Password security

If you are provided with an account password, it is your responsibility to keep it confidential. Please do not share your password with anyone.

External links

Our website may contain links to third-party sites. UK Shaolin Online is not responsible for the privacy practices or content of those sites. We advise you to review the privacy policies of any external sites before providing personal information.

Inappropriate or unlawful content

If you post or send any content that we deem inappropriate or unlawful, we may disclose your personal information to relevant third parties, including law enforcement.

Data storage and international transfers

In some cases, your personal information may be processed or stored by service providers outside the UK or European Economic Area (EEA). In such instances, we ensure that your data is protected in accordance with UK data protection regulations.

Accessing your data

You have the right to request access to the personal data we hold about you. If you wish to do so, please contact our Data Protection Officer. A small administrative fee may apply for processing requests.

Keeping your information up to date

If you believe any information we hold about you is inaccurate, please let us know, and we will update it accordingly.

Changes to this policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly to stay informed of any changes. If significant changes occur, we will notify you via email or through prominent notices on our website.

Last updated: October 2024